Shipping policy

Last updated: July 2026

At Jealosy, we work to get your order to you reliably and to keep you posted at every step.

We currently ship only within the United States.

Shipping at a Glance

  • Cost: free standard shipping on every order
  • Handling time: 1–2 business days
  • Transit time: 5–9 business days
  • Estimated total delivery: 6–11 business days

How Orders Are Processed

We process orders Monday through Saturday, holidays aside. Orders placed after 3:00 PM ET or on a holiday begin processing the next business day. Handling usually takes 1–2 business days. As soon as your order ships, you'll receive a shipping-confirmation email with tracking. During busy stretches — holidays or major sales — processing may take a little longer, and we'll flag any significant delays.

Where Your Order Ships From

We work with trusted international fulfillment partners to bring you quality products at the best possible price. Your order is dispatched directly from our fulfillment partners, including partners located in Asia. This allows us to keep costs low without compromising on quality or reliability.

Delivery Times

Once dispatched, delivery normally takes 5–9 business days, for an estimated 6–11 business days in total from the moment you order. Times can shift due to weather, carrier delays, customs processing, or high-volume periods.

Carriers We Use

Depending on your delivery address and the fulfillment partner handling your order, we work with a range of trusted carriers, including USPS, UPS, FedEx, and DHL, to get your package to you as quickly as possible.

Tracking

You'll receive tracking by email once your order ships. Allow 24–48 hours for the first updates to appear.

Correct Address

Please double-check that your shipping address is complete and accurate at checkout. If a parcel comes back to us because the address was wrong or incomplete, we'll contact you to arrange a reshipment — additional shipping charges may apply.

Delayed or Lost Parcels

  • If your order is running well behind schedule, get in touch.
  • If a shipment is confirmed lost in transit, we'll offer a replacement or a full refund.
  • If tracking shows delivered but you can't find the parcel, we'll help you raise it with the carrier.

Please contact us within 7 business days of the expected delivery date.

Changes to This Policy

We may update this policy from time to time. Changes take effect as soon as they're posted here.

Contact Information

Store Name: Jealosy
Address: 10364 Fairway Heights Boulevard, Miami, FL 33157
Email: info@jealosy.com
Phone: +1-305-686-6564
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)

We aim to respond within 24 hours on weekdays. Thank you for your patience!